How We Fulfil Your Order
- Print-on-demand network – Most apparel, posters, and accessories are made-to-order by Printful, which operates production hubs across the United States, Canada, Mexico, the United Kingdom, the European Union, and Australia. Your order is routed to the closest facility to speed up delivery and minimise customs fees.
- In-house studio – Limited-edition fine-art prints and original artwork ship directly from our studio in Tallinn, Estonia.
Production Times
| Product type | Average production time* | Notes |
|---|---|---|
| Printful items | 2 – 5 business days | Peak seasons (Nov–Jan) may add 2-3 days |
| In-house prints | 3 – 7 business days | Hand-signed & quality-checked |
*Business days exclude weekends & Estonian public holidays.
Shipping Methods & Estimates
| Region | Typical transit | Main carriers | Tracking |
|---|---|---|---|
| United States | 3 – 8 business days | USPS, FedEx, DHL | Yes |
| Canada | 4 – 10 business days | Canada Post, DHL | Yes |
| European Union & UK | 3 – 7 business days | DPD, GLS, Royal Mail | Yes |
| Australia & NZ | 4 – 10 business days | AusPost | Yes |
| Rest of World | 7 – 21 business days | Local partner or DHL | Yes (where available) |
Shipping charges are shown at checkout in EUR or USD, depending on your location. Remote-area surcharges may apply—we’ll email you first if that happens.
Customs & Import Duties
When an item is printed in the same country or customs union that it ships to, no import duty is charged. If your package crosses a border, local customs may collect duties or taxes before delivery. These charges (if any) are the customer’s responsibility.
Contact
Contact for shipping help: support@sotuland.com